Company Survey - Office Solutions & Services

COMPANY SURVEY

Company Survey

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Company Name: *

Name: *

Phone:

Email: *

Customer Service

How do you feel about the level of the customer service you recently received? *

The process of assisting and meeting your needs was quick and smooth. *

The customer service representative was courteous and professional. *

The customer service representative handled your call quickly. *

The customer service representative was very knowledgeable. *

Supply shipments arrive quickly and are accurate. *

Our invoices are accurate and easy to understand. *

Sales

How did you initially come into contact with our sales department? *

Our sales professional was courteous and responded promptly to your calls. *

Our sales professional addressed all of your questions and concerns. *

Our sales professional was very knowledgeable about our products and solutions. *

Our sales professional continued to follow through after the sale. *

You would recommend your sales professional / account manager to others? *

Product or Solution

How satisfied are you with the features and benefits of the product or solution? *

If you are not satisfied with the product or solutions, please describe why.

You received the adequate training that your product or solution required? *

The service and support has been been exceptional for you after the initial sale *

Overall, are you happy with the product or solution you received from our company? *

Yes
No
Not Sure

How likely are you to use/purchase a product or solution from us again? *

Would you recommend our products and solutions to others? *

Service

It is very easy to place a service request through our company website. *

Service calls are responded to quickly and efficiently. *

The equipment is fixed right the first time. *

The technicians have a great knowledge of the product *

I feel the technician follows through on his/her commitment. *

Overall Satisfaction

You find it easy to quickly get in touch with the person or department you need. *

Our website is easy-to-use, informative and a value to you. *

How satisfied are you with our company? *

Would you recommend our company to others? *

Would you like to be contacted? *

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Insigne

Services

Head Office

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Please fill out the form below.Or, contact us now.

Insigne

Services

Head Office

Please fill out the form below. If your prefer, contact us right now.

Please fill out the form below.
Or, contact us now.