Service Guarantee

Imaging products are essential business tools; therefore we strive to maximize uptime with truly preventative maintenance programs and quick turnaround time on service calls. Our service standards are second-to-none, including a loaner machine to ensure your department or company is up and running as quickly as possible.

Local Access: Local support and commitment to our clients are keys to our success. Office Solutions & Services has 5 factory-trained technicians working full time so we can respond quickly to your needs.

4-Hour Service Response Guarantee: When your equipment goes down so does your productivity. Our fast, reliable team of service professionals will help your business get back up to speed with our guaranteed 4-hour service response time.

Genuine: Our factory-certified service professionals use only 100% genuine Sharp parts and supplies for your equipment. Genuine Sharp products ensure genuine Sharp performance.

Service Loaner: In the event we cannot repair your equipment to Sharp's specifications, we will provide you with similar equipment at no additional charge while your equipment is being serviced.

Guaranteed Cost of Ownership: We understand that this is a significant investment for your business, as well as an integral part of its success. We will ensure that you fully understand your current costs, isolate ways in which we can positively affect them, and work to provide you with all the facts you need to make the best decision.

Performance Guarantee: Our Sharp product line is backed by our Performance Guarantee.